Features
Everything the developer needs to reproduce the bug — captured, not asked for.
Annotation tools
Arrows, boxes, text, and blur — draw attention to the problem and redact the sensitive bits before filing.
Console logs on every ticket
JavaScript errors captured at report time, formatted into the ticket. No more “open devtools and tell me what it says.”
Network-error summary
Failed fetch/XHR requests summarized per ticket — the API call that broke is named, not guessed.
Auto-file to your tracker
Jira, Linear, GitHub Issues, or any webhook endpoint. One tracker on Solo; all of them plus webhook on Team.
Guest reporting (Team+)
Embed the Bugframe snippet on a page and clients file annotated screenshots with full context — zero signup, zero install for the reporter. There is no separate magic-link system; the snippet on the page is the reporter surface.
API + priority support (Agency)
API access with your account key and priority support are included on Agency. White-label (your logo and domain on the reporter widget) and per-client report boards are on the roadmap — not yet included.
How we compare
Competitor prices verified October 2026.
| Tool | Entry price | The catch |
|---|---|---|
| Bugframe Team | $39/mo | Console logs + network errors + guest reporting included |
| Marker.io Team | $149/mo annual [verified Oct 2026] | Dev-relevant data gated to this tier |
| Usersnap Professional | $159/mo [verified Oct 2026] | Console/error logs gated here |
| BugHerd Standard | $50/mo ($42 annual) [verified Oct 2026] | Agency-focused; 5 members |